Fredericksburg Auto Repair

5

I was traveling cross country when my alternator failed. Johann was the best in being clear in what they could do and the speed in getting the car fixed. Would recommend to anyone needing fast service.

1

Update.,after my oil change the mechanic failed to replace or tighten the aluminum tray under my engine where the oil filter is accessed. It fell to the pavement at highway speed and ground on the pavement. On a 95 degree day I had to climb under my car on the freeway to zip tie the bent pan under the car. I'd been using this service center for 3 years. Formerly I gave them a 5 star review. I just paid nearly $270 for an automatic transmission service. That's more than the Honda dealership charges. They also charged nearly $60 for an oil change. Again more than the dealer charges. The mechanic didn't even reset the oil change code. Talk about lazy and unprofessional. If the mechanic is willing to take this shortcut on something immediately noticeable, they'll do it on things you won't notice. Clearly they have hired an unskilled mechanic and he's working without supervision. I'll be doing my own fluid changes in the future from this point on. It's gone from reasonable prices to abusive.

1

Came in for a state inspection which my car failed because of a light out. While I was discussing this with the service manager one of the techs started yelling at me and literally charged out of the garage threatening me! This tech had to be literally held back by the manager when I wasn’t even dealing with this person as he wasn’t the one working on my car. This place is awful and I would honestly go someplace with more professional people!

5

Always the best service and customer support. Thanks express you guys are superb. Highly highly recommend

5

5

quick and for an oil change/inspection and emissions was only $94 cheaper than most places

1

Extremely high rates

5

5

Great service and quick! State inspections available on Saturdays till noon.

4

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