Quick and easy! I went about 30 minutes before they closed just to see if the guys could lift my WRX so I could take a look under the car to make sure everything was in order for an upcoming road trip. They got it up in about 10 minutes and allowed me to come out and check it out. There was no payment or fee for this service and as a returning customer, that made me feel warm and fuzzy on the inside that they were able to do me a favor like that.