Fredericksburg Auto Repair 1323 Reviews 4.9

Reviews > Customers Reviews

From 100 reviews
Michelle Smith

I recently moved to the area and didn't know where to go for my state inspection. A neighbor suggested Express Auto Service. I was a little nervous based on a few Google reviews but I decided to give it a try. I'm so glad I did. From the …

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Michelle Smith

I recently moved to the area and didn't know where to go for my state inspection. A neighbor suggested Express Auto Service. I was a little nervous based on a few Google reviews but I decided to give it a try. I'M SO GLAD I DID!! From the …

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Warren Hutton

These folks are the best. Warm greeters and competent repairmen.

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Vickie Taylor

Service is nice and friendly, great customer service

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Pete Hutton

These folks never fail to please me. Very friendly. Roger is great.

via Google
Vickie Taylor

Great customer service and reliable service

via Google
Brad Cox

Best shop around hands down, never had an issue with them, the only place I take my vehicles to when I have to since I do most work myself.

via Google
larte white

Best auto service in town

via Google
Stephen Torri

Good service. They look out for the best interest of their customers.

via Google
V Ahyoung

Quick and easy and waiting area was relaxed.

via Google
Michael Diaz

Brand new to area. Having left my trusted mechanic behind, I asked a local auto parts manager, "Where would you take your car to be seen by mechanics, not part changers?" They did not disappoint. Courteous front-of-house, learned inspection…

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Brandy Winfree

Just got a state emissions inspection and the staff was so friendly and helpful. They quoted me up to a 2 hour wait and I was out in just over one hour. I'll be coming back!

via Google
Susan McCrimmon

Nice people

via Google
Jenna West Buckle

I will NEVER GO ANYWHERE ELSE!!!!!!!! Everyone was so friendly, the service was quick, and they were very honest. I absolutely loved them, I will drive from culpeper to see them any time, and I will refer everyone I know to the them! The …

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Timothy Cline

Excellent service, switched over to full synthetic oil, checked tire tread depth and alignment. All checked out ok, very happy with local honest auto shop.

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Joshua Cobler

I got both my cars serviced there. They were very fast even though it seemed crowded.

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Annette Mitchell

I've been going here for years now and don't understand the reference to them taking advantage of single women. I'm single and they have always done quality work on all of my vehicles. If they even "thought" I was unsatisfied, they always …

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Andrew T Petersen

Been a customer here for about 10 years. My wife and I have always been treated fairly. Sure its true that services are recommended, some are trivial, some are more, lets say important or necessary. My experience has been that they are …

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DeJon Moore

Out of all the places I've been, express auto is the best. They are accurate with their evaluations and even when I needed to be at work, they put me into a car with no hesitation until my car was finished. I recommend them to anybody and …

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Elizabeth Panzano

Great service, really fast, and trustworthy service!

via Google
Joy Ferguson

Fast and courteous service and a great price! Will be back!

via Facebook
Carol Goetter

I would go nowhere else! Fair priced clean friendly and definitely on time.

via Facebook
Brian K Thaler

Express auto is fantastic! They saved me almost $400 after my dealership tried to get me to pay for a repair I didn't need. I highly recommend them to everyone I know who needs auto repairs.

via Facebook
Brian Thaler

Fantastic service! I've used express auto before, but after my dealership rejected my state inspection and gave me a suspicious estimate of almost $400 to fix the "suspension problem," I stopped by express auto for a second opinion. They …

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S Kristine

Roger, Chris, and Lori are ALWAYS super accommodating and provide top notch customer service. Waiting area always clean and staff is very professional. Trust them with all my car needs.

via Google
Paul Campbell

I have been a customer for over 25 years. If you want it done right you go here. In my experience, my vehicles I've always been fixed right the first time.

via Google
Gee Qew

Spectacular service, in and out within an hour.

via Google
Andrew Cameron

Very friendly and honest, my car broke down on the way to work, they provided quick service and showed me exactly what was wrong with my car, what part needed to be replaced and they explained the price break down for installing a …

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Katie Davis

I bring my car to Express Auto because diagnose my car for free (if it's a simple look where they don't need to take anything apart), they fix my Saab 9-5 for reasonable prices, and they have a great rewards program. I recommended them to …

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Bob Pickett

Seven years ago I asked for a 60,000 mile service and the technician said that it would cost $700+ dollars. He said Express Auto Service would do the service, but he recommended that they inspect the vehicle and then let me know what really…

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Jason Winner

Easy to make appointments, friendly staff, and always clean inside.

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Mike Heflin

I visited Express Auto Service for the 1st time during this week and as a result I've found a new home for all of my automotive needs. The State Inspection took only 10 minutes without an appointment. I then brought back another vehicle for…

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Ida Johnston

Needed emissions testing and they got me in and out fast.

via Google
Darren Zimmerman

Express auto is the very best place I found in the area for quality service at a fair price, thanks for the great work.

via Google
Isaac S

I have had several maintenance jobs done on my car with Express Auto Service. Their service is good and their customer service is friendly. I would repeat.

via Google
James Scott

Every time I go to Express Auto the service seems to get better. The last time I visited I was greeted when I got out of the car.

via Google
Taunya Ladawn

I havn't experienced first hand, but for what they did with the dog rescue many furry lives and transporters are eternally gratefule. A company with heart in a cold money hungry world.

via Google
Lori Kissell

They not only fixed my cylinder misfire and got my Saturn running smoothly again, they listened to my concerns and addressed them all. Too many repair services want to overdiagnose and oversell to women. They don't, and that honesty is of …

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LeRoy Strohl

A reliable service center with a great staff and efficient operation. Appointments are on-time and the level of attention to the details is always first rate. Whether it is the newer car or the very old pickup truck, I know that service …

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Timothy Wedin

Very efficient and courteous. Customer driven with comfortable amenities while you wait. Highly recommend.

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Spencer Watkins

VA state inspection completed; they caught the same thing I had previously expected I would need and nothing extra. I was actually also offered to take a look at it (I needed new rear brakes) during consultation, which is unexpectedly …

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Shanna Cyphert

Very nice people! Professional! !!

I met them when they helped the dog rescue... now my new Toyota goes here for service ♡

via Facebook
Marco Moura

Express Auto Steps Up to the Plate No Matter What! Keep up the Amazing Work!

via Facebook
Janie Mejia

Thank so much for going beyond ur call to help these transporters continue their journey for these fur babies. You are an answered prayer for all that you did. God bless.

via Facebook
Charlotte McNulty Kagey

Thank you for your generous and kind spirit and hard work in order to get this group of dogs and volunteers on their way!!

via Facebook
Tina Cravens

Thank you for your generosity in helping those rescued dogs make it safely to their forever homes. This is what it is all about. Y

via Facebook
Gina Lori

Thank you for your helping our rescue babies made it home!!

via Facebook
Lisa Gould

Thank you for caring for the people and dogs you helped! It is wonderful to know that you have such an honorable establishment with caring people who work there!

via Facebook
Martha Minnis

Wonderful people who helped a truck load of animals on transport from the south to the northeast. Virginia express auto service rocks!

via Facebook
Whytney Barnett

What a stand up company! You showed so much compassion and generosity for the owner of the transport van with all of the pups. Thank you for donating your time and parts required. You are now the place where I'll be taking my cars.

via Facebook
Anne Thomas

You are,the only game in town in the mind's of many. You are a hero's to all the dog's you got to safety. Your selfless act of not only helping but taking your time to get the part 50 miles away to get them back on the road was amazing. …

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Missy Lever

Love what you guys did for the animals from LA to NJ. God bless you!!

via Facebook
Valerie Ann New

I just read on Facebook where you helped the people transporting rescue dogs from LA to NJ. Thank you so much for your kindness.

via Facebook
Judy Robertson Merritt

The help you provided to the animal rescue group shows that you are running a business that cares about your customers. Love that you give to others!

via Facebook
Mary Moore Graff

Thank you so much for helping our dog transport friends!

via Facebook
Jon Willemsen

Thank you for being such a kind and generous person. How amazing of you.

via Facebook
Mary Hrubienski Bottoms

Your big heart helping our friends in need will not be forgotten. God bless you.

via Facebook
Sandra Sindlinger

I'd like to thank you for stepping up to help the rescue transport that had broken down. You really saved the day!

via Facebook
Michelle Steen Sharp

Committed to service by going above and beyond. Thank you for the kindness that you showed our canine friends and for your generous support. Businesses like yours truly make this world a better place.

via Facebook
Joy Lucas

Just wanted to extend another Thank You to your company and employees for all the assistance you gave to the transporters of all the dogs and puppies. Bless you!

via Facebook
Linnea G. Bain

You are a wonderful humanitarian for helping the rescue bus!!!!!!!!! Thanks from all of the future owners of the fur babies!!!!!!!!!!!!!!

via Facebook
Elizabeth Fahy

Thank you for going the extra 100 miles to get that needed part to fix the puppy transport and for making all the repairs! You were truly beyond kind to help them and get the transport back on the road. Beyond excellent service!

via Facebook
Dan Bain

If I could give you 50 stars I would. Thank you for helping the rescue dog transport bus get back on the road. The world would be a better place with more people like you. THANK YOU!

via Facebook
Jules Longshaw

Same here just saw on Facebook what you did thank you for helping it's nice to know there are still kind people out there

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Leslie Myles

Saw your business come up on the rescue community site ... Thank you so much for the transport assistance and most of all thank you for helping with the precious cargo!!! ♥️♥️lots of love and thanks !!!

via Facebook
Judy Lauer Houha

Thank you for repairing the disabled transport dog rescue van FOR FREE! What a great service for the community!

via Facebook
Betty Wilson

Thank you so much for helping a fellow transporter and his dogs today!

via Facebook
Christine Trivette

Thank you for helping a transport of 31 dogs today!!

via Facebook
Stacey Anne

Awesome service. Thank you for going out of your way to help me at the last minute!! Appreciate it!

via Facebook
Rebecki Hayden

Went to these folks with a leaking sunroof problem. They investigated and diagnosed the problem. I declined the repair, too expensive. They wouldn't even charge me for their time. Unheard of in this day and time. They have a new customer …

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Melissa Frank

Came in to have the alignment adjustment and 27,000 mile service done on our 2014 Escape. Was in and out in an hour or so tops. The work done was great as always. The staff was friendly and helpful as always. Express auto does good, honest …

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Sue Anne Vaughn-Hill

I have always had wonderful service here. I must express my gratitude to the two gentlemen this evening that saw me in the parking lot once I realized they are no longer open late on Thursday. They let me come in and went ahead and pulled …

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Timothy Hough

Great experience. They were the only shop in town able to get my inspection and oil change completed in under an hour. Everywhere else promised two hours or more. I randomly stopped in and was immediately impressed with their customer …

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Janice Carpenter Atkinson

Fantastic service and great respect for your time and always customer service is a 10!!

via Facebook
Doreen Ganoung

Never a bad experience. Always helpful and always honest about what I need and what I do not need or what I will need in the future with an estimate so I can budget for it.

via Google
William Pharis

Excellent service. While the repair was expensive the team was upfront and honest with the cause and the required corrective action. They did not try to "milk" the problem at all as some auto shops are prone to do. The mechanical issue was …

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Jack Horn

I came in for service unexpectedly and without an appointment. I was told that there might be an hour wait because of customers ahead of me. I made a cup of coffee and settled down for several hours, based on experience elsewhere. Imagine …

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Response from business owner

Thanks, Jack! Glad that we could come through for you in such a timely way. We know what a hassle car trouble can be, and we like to have people back on track as quickly as possible! If you ever need anything else, just give us a ring. -Lori K

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Kevin Doyle

I had my Jeep Wrangler repaired and serviced, and picked it up on 11/19/2014. I filled out a comment card and I thought I left it in the basket, but I just discovered it this morning (12/29/14) stuck in the paperwork. Well this shop and the…

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Nancy McGuire

This the best place to take your car for service! First of all they are honest, and that means a lot these days. They do superb work and their customer service is outstanding. Will take all of our 3 cars there for service and repair. Forget…

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Al Doughty

always fair and friendly...been going hear for more than 13 years w/o a single complaint

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Terrie Cagle

Outstanding service and great customer service.

via Google
Robert Holman

I've trusted Dan Ritchie and the folks at Express Auto for years. They've always provided me advise and service that I trust. I recommend them if you need quality repairs at a fair price.

Response from business owner

I'm so glad you've trusted us with your vehicles all these years, Robert! Thanks for the recommendation, and we'll be here any time your car's in need of a little tune-up. -Lori K

via Google
Tania Bull

Always great service!

Response from business owner

Thanks, Tania! -Lori K.

via Facebook
Dave Thompson

I needed to get my car inspected, and in the process found I needed a major repair. Express let me use a loaner vehicle so I could make it to a doctor's appointment and worked on my car all day. It was a very time consuming repair and when …

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Susan C

Totally impressed! Just stopped by to drop off some toys, for the toys for tots, and I was blown away how helpful and friendly everyone was. I will definitely be bringing my vehicle to you in the future!

Response from business owner

Thank you for your donation to Toys for Tots and we look forward to serving you in the future.

via Google
David Proctor

I needed to have my van serviced and was not able to take it to the dealer because of the scheduling that has to be done in advance. I had Express Auto Service do the recommended maintenance on my van. They were very courteous and helpful. …

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Lis M

Excellent Customer Service! We are a military family that has lived in 5 states. It is GREAT to have a shop I really trust with my Honda Accord. They were efficient, professional, and extremely helpful. They were able to diagnose and fix a …

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Annie Page

Always receive exceptional service! I appreciate that they do not try to sell me on unnecessary work every time I bring my car in for an oil change.

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Connie Trigger

I think the name fits business. EXPRESS

via Facebook
Lisa Goodman

They r great people who take great care of ur vehicles m

via Facebook
Holly Knight Curtis

The service is fast & the people there are friendly.

via Facebook
Rodney Thomas Roper Jr

Great service. Thank you

via Facebook
James Goolsby

You guys were awesome. I will advise of great customer service everywhere I go.

via Google
Maeve O'brian

I called b4 going there and asked about wait time for an inspection, was told about an hour-great! Was greeted by friendly people, big + in my book. It took approximately a half hour to 45 minutes. They were all very nice, will go back for …

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Carl Sanders

I will be back! Thanks for being professional, quick and priced very fair. It's hard to find an honest auto shop these days.

via Google
Javier Brooks

Extremely fast service! Awesome customer service. This is a great place!

via Google
Danny Porter

Great place to do business. Very reliable – value their opinions.

via Google
Joshua Juarez

Roger, our mechanic, really knows his stuff! Quick, thorough 15-point oil change service and a state inspection. In and out!

via Google
Dwight Ingram

Very pleased with your work. Thanks for fixing my window and not charging me a fortune for it!

via Google
Gary French

Very kind, helpful and informative. I really appreciated the courtesy car so that I could get to/from work.

via Google