Ask Patty

Express Auto Service, of Fredericksburg, Virginia, is proud to announce they are ready to address the needs of women consumers, as part of the growing network of AskPatty.com Certified Female Friendly® Service and Repair Centers in North America. Team members at Express Auto Service have completed a training and certification process to provide a Certified Female Friendly® experience that exceeds women's expectations.

Visit the Express Auto Service micro-site: Here and at 2201 Jefferson Davis Highway, Fredericksburg, VA 22401

To become AskPatty.com Certified Female Friendly®, Express Auto Service personnel completed an extensive training program on how to best serve women. Express Auto Service employees will participate in year-round instruction to enhance their awareness, appreciation, and commitment to a female-friendly service experience. Express Auto Service will also benefit from a unique marketing support program designed to reach out and build lasting relationships with women customers.

"Women influence 85 percent of the buying decisions in North American households, effectively becoming the family's chief purchasing officer," says Jody DeVere, CEO of AskPatty.com, Inc." AskPatty trains and certifies automotive businesses on how to communicate more effectively with women and ensure they feel safe, respected and empowered, which creates tremendous customer loyalty. Express Auto Service's commitment to women shows that management is serious about earning their business."

In conjunction with AskPatty.com, Express Auto Service has launched a female-focused microsite that provides the tools and resources most requested by women. The micro-site gives women the ability to schedule service appointments, access coupons and discounts, and learn more about car buying and maintenance online from the comfort of their home or office. The micro-site is easily accessed by searching on AskPatty.com, or by going directly to their site.